Terms of engagement
Date
2023
Created by
Jason Holroyd
Position
Creative Director at Jason Holroyd
Design Limited
The following Terms of Engagement have been created to provide a positive framework for collaboration between Jason Holroyd Design Limited and you, The Client, through which we can all work to achieve a successful project outcome.
Definitions
The Client - The company or individual requesting the services of Jason Holroyd Limited.
1. Quotes
Quotes are based on the initial brief
and requirements provided by the
Client. Should the original brief or
project requirements change, the
scope of work and fees may also
need to be revised accordingly.
2. Deposits
If the total project cost is greater than £1,000 then a 50% deposit of the total project cost should be paid before the project commences.
3. Kill Fee
If a project is cancelled by The Client or delayed for longer than one month after being signed off by The Client, a kill fee
of 25% of the total project balance will
be invoiced.
4. Payment
For projects of longer duration (exceeding one month), an invoice will be issued at the mid-way point (which shall be agreed in discussion with The Client). The final invoice will then be issued on completion of the project. The balance of the invoice should be cleared within 30 days of delivery.
5. Travel & Expenses
Travel costs and expenses for any ad-hoc meetings or post-project briefing will be charged to the client.
6. Unauthorised Suppliers
On any project for The Client, we prefer
to work with our existing preferred suppliers so we can guarantee the
quality of our service. If The Client
wants us to work with their own
suppliers, unless previously agreed,
this is done at The Client’s risk.
7. Audio, Fonts, Images &
Moving Images
In the course of our work for The Client, our design proposals may require audio, fonts, images or moving images to be licensed from third parties in the finished artwork. Any such additional costs will be clearly communicated in advance, and invoiced separately with the final invoice.
8. Extraordinary Software & Plugins
Where the client requires us to work within specific software suites or use plugins that we don’t own, these additional license costs will be included separately in the final invoice.
9. Infringements
No responsibility will be accepted for
any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature, unless adequate proof is given of permission to use such material.
10. Offensive, Illegal or Controversial Material
We reserve the right to refuse to handle in any way, material that may be deemed offensive, dishonest or illegal.
13. Client-side Personnel Changes
In the event of The Client changing personnel responsible for project sign-
off, any changes to the brief, concepts
or art direction of any live project are
privy to rule [1].
14. Sign Off
Final public-view upload or print of design collateral will not begin until proofs provided (either in PDF or in test URL webpage format) have been signed off in full by the client. Any corrections, alterations or amendments should be clearly specified at this point. Once the designs have been signed off, any errors are the client’s responsibility.
15. Copyright & Ownership
The project costs cover design services, expenses and the final design product as specified at the beginning of the project. Copyright of the final design product remains the property of Jason Holroyd Limited until the final bill is settled in full. All working files and source files remain the intellectual property of Jason Holroyd Limited, unless agreed in advance and subject to additionallicence fees.
16. Publication
Unless specifically agreed in writing, we reserve the right to include the design
work produced in our portfolio and on
our website.
17. Promotion
Unless specifically agreed in writing, we reserve the right to announce and / or promote the design work we
produced publicly.
18. Website Hosting
For website hosting, we endeavour
to provide a 99.9% service for uptime, excluding planned or emergency server maintenance or conditions beyond our reasonable control. We are not responsible for errors made by files or edits uploaded or made by the client. Technical support will be charge per hour at an additional cost to the client.